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Financial Reconciliation vs. Commercial Reconciliation

Financial Reconciliation - The Core of Koncili

Financial reconciliation is objective, pragmatic, and 100% data-driven.
It answers simple yet fundamental questions:

  • How much was the marketplace's expected payout?
  • How much was actually paid?

📘 Practical Example: The marketplace records a sale of $100.00.
In the payout file (settlement), the amount received is $95.00.
Koncili automatically identifies the $5.00 discrepancy.

💡 Regardless of the reason—be it fees, penalties, or discounts—the focus remains on the tangible financial fact: the gap between the expected amount and the actual payout.

Commercial Reconciliation - The Strategic Vision

Commercial reconciliation starts from expected assumptions, often defined by the commercial team based on contracts, margins, and negotiations.

It answers different questions:

  • Did the marketplace charge the agreed commission?
  • Was the subsidized shipping applied correctly?
  • Is the anticipation rate within the forecast?

📘 Practical Example:
The commercial team planned a campaign with a 10% commission.
However, the payout shows a 12% commission was charged.

For the Finance department, this is just the actual value—there is no technical error in the records.
For the Commercial team, there is a strategic divergence: the agreement was not fulfilled.

📌 Commercial reconciliation is subjective.
It reflects the perceived alignment between what was planned and what the marketplace executed.

Differences may arise from:

  • Verbal or informal agreements;
  • Different interpretations of the contract;
  • Internal pricing or margin strategies.

Comparison: Financial vs. Commercial Reconciliation

AspectFinancial Reconciliation 💰Commercial Reconciliation 📈
ObjectiveEnsure that the amounts transferred by the marketplace correspond to what was effectively paid and received.Verify if the marketplace correctly applied the commercial conditions, discounts, and agreed commissions.
Data SourcesRaw data – Extracted directly from marketplace settlement reports and real orders.Assumptions and expectations – based on contracts, agreements, margin policies, and internal strategies.
Validation TypeOperational and accounting (how much was received and when).Strategic (whether commercial rules were respected).
Main UserFinance, Accounting, and Controllership.Commercial, Pricing, and Strategic Planning.
Expected ResultIdentify objective discrepancies: what was promised vs. what was paid.Analyze if the marketplace's behavior aligns with the agreement or the planned strategy.
Error InterpretationDiscrepancy in values – Settlement or payout issue.Discrepancy in values – Possible commercial misalignment.
Nature of DataObjective, traceable, and auditable.Subjective and interpretative.
Koncili's Approach🟢 Primary focus – provides accurate and automated financial data.🔵 Can be analyzed independently based on reconciled financial information.

Where Commercial Vision fits into Koncili

While our core framework is 100% focused on a financial perspective, we remain fully aligned with the commercial perspective.

Koncili does not generate sales projections when an order is placed; instead, it leverages actual payout data to drive strategic insights.

👉 How it works:

  • Some elements are predictable from the start (e.g., commission, fixed fees).
  • In practice, marketplaces also charge unexpected costs: cancellation fines, unforeseen taxes, operational adjustments, etc.
  • This is where Koncili shines: it uses actual payout events to build an analysis base that serves the commercial strategy.